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Mazillo
Enquiry to Completion
Product Operations Document
From enquiry to balance sheet, in one workflow.A complete reference for the Mazillo platform used by Navtek Marine Services — every operation, the document flow that ties them together, reporting, role-based access, and the coordinator commission engine.
v5 · DEMO BUILD
10 MODULES
INR / USD
7 USER ROLES
Contents
01Product Overview
06Reporting
02System Map
07Balance Sheet
03Core Operational Flow
08User Management & Roles
04Workflow Stages in Detail
09Commission System
05Service Reports
10Numbering, Currency & Lifecycle
01
Product OverviewMazillo is the operations platform for Navtek Marine Services. It runs the full commercial lifecycle of a marine service or supply job — from the first customer enquiry, through quotation, order execution and sub-vendor purchasing, to tax invoicing, payment tracking and a live profit-and-loss balance sheet. Every record is connected: a quotation knows its enquiry, an order knows its quote, an invoice knows its order, and the balance sheet rolls those links into order-wise margins. The same chain feeds the reporting suite and the coordinator commission engine, so a single data entry never has to be repeated downstream. 4 core workflow stages 10 application modules 9 report views 7 access roles Data is stored locally per browser and moves between machines through a JSON backup & restore. The production database build follows once this workflow is signed off.
02
System MapThe left navigation exposes ten modules. Visibility is governed by the signed-in user's role (see §08). The first five are the operational spine; the rest are analytics, monitoring and administration. 01 Enquiries Register of every case & its status 02 New Enquiry Stage 1 — capture a new case 03 Quotation Stage 2 — build & export a quote 04 Orders Stage 3 — execute, expenses & vendor POs 05 Invoice Stage 4 — tax & proforma invoices 06 Service Reports Field engineering job records 07 Reports Case, order, invoice & financial analytics 08 Balance Sheet Order-wise P&L and invoice ledger 09 Coordinators Workload monitoring & commission 10 Settings Customers, sub-vendors, users & commission
03
Core Operational FlowA single thread runs from enquiry to balance sheet. Each stage hands its data to the next; two derived processes — service reporting and commission — branch off the order; and every stage feeds the reporting layer.
QTN← ENQ
1 · Enquiry Case captured — company, vessel, scope, status ▼
QTN
2 · Quotation Line items, discount, GST → PDF to customer ▼
case marked WON → raise order
ORD
PO 3 · Order Customer PO, costs & expenses, sub-vendor POs ↳
Service Reports field execution ↳
Commission per coordinator ▼
INV
PINV 4 · Invoice Tax invoice or proforma — GST, discount, terms ▼
RECV
Payments Received Recorded against the invoice / order ▼
OUTCOME
Balance Sheet
Invoiced − Cost = Profit, order by order · invoice ledger
REPORTS ◂—◂—◂
consume every stage above (9 views)
04
Workflow Stages in Detail
05
Service ReportsA branch off the order, the service report is the engineer's field record of work carried out on a vessel. It documents the equipment, the fault, the work done, time on the job and customer satisfaction — and links back to its order. • Auto SR number, date & vessel / port / IMO • Equipment, make / model, serial number
• Fault reported & engineer's report • Materials used & spares removed
• Time log — working, waiting, workshop, travel • Job completed / follow-up flags
• Telephone calls & transport • Customer satisfaction rating
06
ReportingThe Reports module slices the same connected data nine ways, each with date filtering and Excel export. It is the analytic mirror of the operational flow. Visibility follows permissions: View all reports shows every record, while View own reports limits a user to the cases and orders they coordinate — together with the invoices, sub-vendor POs and service reports linked to those orders, and nothing else. Case-wise Every enquiry & status Date-wise Activity over a period Employee-wise By coordinator Status Summary Pipeline by status Vendor-wise Spend per vendor Orders Invoiced, cost & profit Invoices GST, received, pending Sub-vendor PO Purchasing ledger Service Reports Field job log Each report supports a date range and exports to Excel (.xls). The Case Master, Orders and Balance Sheet each have a dedicated export.
07
Balance SheetThe balance sheet is the financial endpoint of the flow. For each order it computes profitability directly from the linked invoices and recorded costs. INVOICED from tax invoices −
COST expenses + POs =
PROFIT per order • Order-wise profit & loss • Invoice ledger with payment status
• Awaiting / partially / fully received • INR & USD totals side by side
• Cancelled records excluded from all totals • Dedicated Excel export
08
User Management & RolesUsers are created in Settings with a name, email, password and a set of permissions. An admin assigns one or more permissions per user — there are no fixed roles — and the navigation shows only the modules a user's permissions allow. Users can be disabled (kept for history) rather than deleted. The assignable permissions are: Create enquiries, Create quotations, Create orders, Create invoices, Service engineer (own assigned reports only), View own reports, View all reports, View balance sheet, and Admin (all operations). A service engineer sees and edits only the service reports assigned to them. The presets below are convenient starting points an admin can mix and match per user.
Data backup & restore. Settings → User Management exports the entire dataset to a JSON file and restores it on another browser — the reliable way to move or archive data offline.
09
Commission SystemCoordinators are rewarded for converting enquiries into orders. One rule, set in Settings, applies to every non-cancelled order and rolls up per coordinator on the Coordinators page. Each enquiry that becomes an order counts as one conversion. MODE A
Percentage
Your rate × one of two bases:
Order Profit — billed − cost
Total Quoted (PO) — full PO value
MODE B
Flat amount
A fixed ₹ amount for each order a coordinator converts — independent of value or margin.
Set value to 0 to switch commission off — nothing else in the workflow changes.
The Coordinators page surfaces the rollup: Total Commission Payable, Orders Converted and Active Coordinators, a per-coordinator performance table (orders handled, on hold, basis, commission) and an order-by-order commission detail. Coordinators see only their own figures; managers and admins see everyone.
10
Numbering, Currency & LifecycleDocument numbering
<PREFIX>-<REGION>-MM-YYYY-NNN
The running number increments per prefix + region + month, following today's date.
QTN · Quotation
ORD · Order
PO · Sub-vendor PO
INV · Tax Invoice
PINV · Proforma
Multi-currency
Amounts are held in INR or USD. Totals, reports and the balance sheet present each currency on its own line so the two are never mixed. Cancel, don't delete
Orders, invoices and POs are cancelled, not deleted. They turn grey, keep their number so the sequence is never reused, and drop out of every total, report and the balance sheet. Mazillo · Navtek Marine Services — Enquiry to Completion
Product Operations Document · v5
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